Info

Customer Services

Our online shop is open 24hrs a day, 7 days a week! However, our physical store occasionally gets to sleep, but our message bank is always available & we are on hand from 8.30am-6pm (Mon - Fri) to take your orders over the phone.

Call + 44 (0)20 7738 4049

or contact us using Skype by clicking the image below




How to find answers?

You can view our comprehensive FAQ section, which just might have the answer you are looking for. Alternatively our Terms and Conditions page has all the detailed information about our services.
If you haven't found the answer you are looking for we would encourage you to use our Contact us service. This service enables you to send us your comments and suggestions, which can help us in the process of improving both our designs and services.
If these pages do not provide you with answers, our customer services department is ready to assist you. We will make every effort to response to your query as soon as we can.

Email: info@flowers24hours.co.uk
Phone: 020 7738 4049 (+44 20 7738 4049)
Post: Railway Arch 405, Lilford Road, London SE5 9HR


Returns and Cancellations

Contact us on any matter relating to the return of any item. If you would like to cancel or change an order, please do not use Email. Call us on 020  7738 4049 before 6 pm two days before the intended delivery or as early as possible. Please remember to quote your order number when you contact us, to make it easier for us to help you.